Tuesday, June 19, 2007


Asktom is alive again...

Now, for the infamous "root cause analysis" phase with the ISP...

Any problems reaching asktom - please comment here and we'll look into it, thanks (and sorry for the outage)


Anonymous Anonymous said....

Hi Tom

Glad asktom is back. I think it is one of Oracle's most important websites. I was surprised by a couple of aspects of this:

1) Does asktom not run on clustered, redundant server and networking hardware? I would have thought the business case for making such a popular site immune to hardware and network failure would be strong.

2) In your posting you refer to an ISP (Internet Service Provider). Was this a joke or is it really the case that Oracle use a third-party ISP rather than providing your own internet connectivity?


Patrick Hurley
Database Administrator, UK

Tue Jun 19, 06:03:00 PM EDT  

Anonymous Dilip Patel said....

Asktom was not reachable until today evening EST from office. Just tried this from home and looks good now. Like Patrick mentioned, it is really surprising to see major website like asktom can go down.

Tue Jun 19, 10:15:00 PM EDT  

Blogger Noons said....

I don't think asktom is an official Oracle-supplied website. And let's hope it stays that way...

It is therefore perhaps a bit of an ask to want it in a fault-tolerant environment, no?

As for the ISP, I think it is Verizon? At least, apnic says so.

Wed Jun 20, 12:58:00 AM EDT  

Anonymous Anonymous said....

AskTom was down for a day or two - and yet the bonefish are still in season.

Why is it that when a web site goes down, it's the end of the world?

You know that phrase, "s4!t happens", that made that phrase for a good reason. Because it does.

Just glad AskTom is back!

Wed Jun 20, 03:38:00 AM EDT  

Anonymous Anonymous said....

Given that Ask Tom is (and no servility intended) the Number 1 Oracle question-and-answer forum, it amazed me to learn that it is hosted out of a janitor's broom cupboard on a late 90's laptop (OK, bit of an exaggeration... but just a bit).

Seriously, surely such a well-visited, revered, and emblamatic site deserves better?

Tom, could you please ask Larry if he'd be a darling and consider gold, rather than platinum, plating for his next yacht, to help pay for a bit of High Availability for Ask Tom! The irony of an Oracle-related site bombing-out is just too much!

Wed Jun 20, 10:15:00 AM EDT  

Blogger Jeff Hunter said....

Yeah, I have a problem with it. Everytime I want to ask a question, I get "Sorry I have a large backlog right now, please ask a question later."


Wed Jun 20, 03:12:00 PM EDT  

Anonymous Anonymous said....

Hi Tom,

Seems like it has happened again... I am unable to access http://asktom.oracle.com for almost 1 Hour now...

You might need to chase your ISP again.


Sun Jun 24, 11:26:00 PM EDT  

Blogger Riaz said....

Hi Tom,
I am not able to access asktom.oracle.com.

Mon Jun 25, 03:14:00 AM EDT  

Blogger aditya said....

Hello ,

I am using wallet manager for Transparent Data Encryption (TDE). I created the wallet from wallet manager and saved it to default location. Then i updated my
sqlnet.ora with

(DIRECTORY=/C:/Documents and Settings/tiwariad/ORACLE/WALLETS)))
Then i opened my wallet with the command
alter system set encryption wallet open authenticated by "aditya123";
System altered.
Then i gave command for setting master key
alter system set encryption key authenticated by "aditya123";
It gives me following error

alter system set encryption key authenticated by "patni123"
ERROR at line 1:
ORA-00600: internal error code, arguments: [ztsmstore failed],
[18446744073709550614], [], [], [], [], [], []

Please help me in this matter. I am using

Aditya Tiwari

Mon Jul 02, 07:04:00 AM EDT  


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